Q: How should I care for my jewelry?

A: Remove your jewelry before showering, swimming or being in water. Exposure to water can degrade the thread used to knot the gemstones and pearls, causing it to loosen or break. Further, water can damage certain gemstones and pearls. Do not spray perfumes on the jewelry and avoid lotion directly touching it as these can also cause damage. Pearls and some gemstones can scratch, so it is best to store each piece separately in its own compartment or pouch. If you need to clean a piece, use a dry cloth.

Q: Do you make custom orders?

A: Yes, we love to work with clients and create a piece that they love. We will give you a quote on price and time to complete the project. If you decide to move forward, payment in full should be made before the project starts so that we can obtain the perfect materials for you.

Q: What is your return and repair policy?

A: Please ask any questions you have about a piece before you buy as all sales are final. Repairs to gemstone and pearl pieces will be made on a case by case basis, taking into account the type of repair and length of time since purchase. In most instances, we will be able to make a repair that restores the piece to its original condition or offer a similar alternative.